Your privacy matters to us. This page explains exactly what data 4 Crickex collects, why we collect it, how it is stored, and what rights you have over your personal information. We keep things straightforward — no legal jargon, just clear answers.
Data Protection
Six core commitments that define how we handle your personal information on the 4 Crickex platform.
Every connection to 4 Crickex is secured with industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal data are transmitted through an encrypted channel that cannot be intercepted by third parties.
Personal data collected by 4 Crickex is stored on secured servers with restricted access. Payment information is never stored in plain text. Access to player data is limited to authorised staff who require it to perform their role.
4 Crickex does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process payments, and improve the platform experience — nothing else.
We only collect the data we actually need. 4 Crickex does not gather unnecessary personal information. If a piece of data is not required to operate your account or comply with regulations, we simply do not collect it.
You have the right to access, correct, and request deletion of your personal data held by 4 Crickex. Submit a request through our support team and we will respond within the timeframe required by applicable data protection standards.
Promotional communications from 4 Crickex are always opt-in. If you no longer wish to receive bonus offers or platform updates by SMS or email, you can unsubscribe at any time from your account settings or by contacting support.
4 Crickex is an online sports betting and casino platform operated under a valid gaming licence. The platform is accessible at 4-crickex.net and is designed primarily for players based in Bangladesh. When this Privacy Policy refers to "4 Crickex", "we", "us", or "our", it refers to the operator of the 4 Crickex platform.
This Privacy Policy applies to all services offered through the 4 Crickex platform, including sports betting, casino games, live dealer tables, arcade games, and any promotional or bonus programmes. It covers data collected through the website and the 4 Crickex mobile app.
By registering an account or using any part of the 4 Crickex platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described within it.
4 Crickex collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party verification providers where required. Here is a breakdown of the categories of data we collect:
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form |
| Financial Data | bKash/Nagad/Rocket account reference, transaction history | Deposit and withdrawal activity |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform activity tracking |
| Verification Data | National ID, passport, utility bill (where requested) | KYC/AML compliance process |
| Communication Data | Support chat transcripts, email correspondence | Customer support interactions |
4 Crickex does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law or regulation.
The data collected by 4 Crickex is used for specific, legitimate purposes. We do not use your data in ways that are incomp atible with the purposes listed below:
4 Crickex never uses your personal data for purposes beyond those listed above without first obtaining your explicit consent or being required to do so by law.
4 Crickex processes your personal data on the following legal grounds:
4 Crickex does not sell your personal data. We share data only in the following limited circumstances and only with parties who are contractually obligated to protect it:
Any third party that receives your data from 4 Crickex is required to handle it in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.
4 Crickex uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 4 Crickex platform. For a full list of cookies in use, contact our support team.
4 Crickex retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the following factors:
Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you personally.
As a 4 Crickex player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your account details and a description of your request.
Request a copy of all personal data 4 Crickex holds about you. We will provide this within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data held on your 4 Crickex account.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that 4 Crickex limits how your data is used while a dispute or review is in progress.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to the processing of your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.
The 4 Crickex platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been created by a minor, the account will be closed immediately, any funds returned to the payment source, and all associated data deleted.
If you believe a minor has registered on 4 Crickex, please contact our support team immediately so we can investigate and take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gambling platforms.
4 Crickex takes underage gambling extremely seriously. Age verification is a mandatory step in our account registration process and is enforced before any withdrawal can be processed.
4 Crickex implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure:
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 4 Crickex account and to enable two-factor authentication where available.
4 Crickex may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When we make significant changes, we will notify registered players via email or an in-platform notification.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Continued use of the 4 Crickex platform after an update constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how 4 Crickex handles your personal information, please get in touch with our team:
We aim to respond to all data-related requests within 30 days. For complex requests, we may require additional time and will notify you if an extension is needed. All requests must be submitted from the email address or mobile number registered to your 4 Crickex account for verification purposes.
For concerns that cannot be resolved through our support team, you may escalate your complaint to the relevant data protection authority in your jurisdiction.